Introduction
Welcome to Squiz (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use the Squiz mobile application (“App”).
By using Squiz, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you create an account, we collect:
- Email address - Required for account creation and login
- Name - Optional, for personalizing your experience
- Authentication data - Password (encrypted) or Google account identifier if using Google Sign-In
Content You Create
We store the educational content you create:
- Folders - Names and organization structure
- Decks - Names, descriptions, and settings (public/private)
- Flashcards - Terms, definitions, and associated audio files
- Shared content - Links and sharing preferences you set
Study & Progress Data
To help you track your learning, we collect:
- Study sessions - Type (memorize/quiz), duration, and completion status
- Card progress - Which cards you've marked as “know” or “still learning”
- Learning statistics - Cards mastered, study streaks, and performance metrics
AI Feature Data
When you use our AI features:
- Prompts and inputs - Text, URLs, or descriptions you provide for card generation
- Uploaded files - Images or documents you upload for AI processing (temporarily stored)
- Generated content - Flashcards created by AI on your behalf
- Usage metrics - Token counts for service optimization
Subscription & Payment Data
For premium features:
- Subscription status - Plan type, start/end dates, renewal status
- Transaction identifiers - From Apple App Store or Google Play Store
- Purchase history - For subscription management
Note: We do not store credit card numbers or payment details. All payments are processed securely by Apple or Google.
Technical & Usage Data
To improve our service:
- Device information - Device type, operating system version
- App usage - Features used, session frequency
- Error logs - Crash reports and performance data
How We Use Your Information
| Purpose | Data Used |
|---|---|
| Provide the service | Account info, content, study data |
| Personalize learning | Study progress, performance metrics |
| Generate AI content | Prompts, uploaded files |
| Process subscriptions | Payment and subscription data |
| Send important updates | Email address |
| Improve our app | Usage data, error logs |
How We Share Your Information
We Do NOT Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Service Providers
We share data with trusted service providers who help us operate:
| Provider | Purpose | Data Shared |
|---|---|---|
| Convex | Backend infrastructure | All app data (encrypted) |
| RevenueCat | Subscription management | Subscription status, user ID |
| Apple/Google | Authentication & payments | Account identifiers, transactions |
| OpenAI | AI card generation | Prompts and uploaded content |
| Resend | Email delivery | Email address, engagement data |
Public Sharing
If you choose to make a deck public:
- Other users can view and copy the deck
- Your display name (if set) may be shown as the creator
Legal Requirements
We may disclose your data if required by law or to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or security threats
- Protect user safety
Data Retention
| Data Type | Retention Period |
|---|---|
| Account & content | Until you delete your account |
| Study progress | Until you delete your account |
| AI-uploaded files | Processed immediately, not stored permanently |
| Subscription history | As required for tax/legal compliance |
| Deleted user records | Anonymized data retained for analytics |
Your Rights & Choices
All Users
You have the right to:
- Access - View all data associated with your account
- Correction - Update your profile information anytime
- Deletion - Delete your account and all associated data
- Export - Request a copy of your data
- Unsubscribe - Opt out of marketing emails
For EU/EEA Residents (GDPR)
Additional rights include:
- Right to be forgotten - Request complete data deletion
- Data portability - Receive your data in a portable format
- Object to processing - Opt out of certain data uses
- Lodge a complaint - With your local data protection authority
For California Residents (CCPA/CPRA)
You have the right to:
- Know - What personal information we collect
- Delete - Request deletion of your data
- Opt-out - We do not sell personal information
- Non-discrimination - Equal service regardless of privacy choices
To exercise these rights, contact us at support@nagellabs.com.
Data Security
We implement industry-standard security measures:
- Encryption - Data encrypted in transit (TLS) and at rest
- Authentication - Secure password hashing and optional OAuth
- Access controls - Limited employee access to user data
- Infrastructure - Hosted on secure, SOC 2 compliant platforms
While we strive to protect your data, no method of transmission over the internet is 100% secure.
Children's Privacy
Squiz is intended for users aged 13 and older (or 16 in some jurisdictions).
We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately at support@nagellabs.com, and we will delete such information.
International Data Transfers
Your data may be processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses (for EU transfers)
- Service providers with adequate data protection
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by:
- Posting the new policy in the app
- Updating the “Last Updated” date
- Sending an email notification (for material changes)
Continued use of the app after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or your data:
Email: support@nagellabs.com
Website: https://squiz.nagellabs.com
For data protection inquiries in the EU:
Data Protection Contact: admin@nagellabs.com
Summary
Key Points
- ✓We don't sell your data
- ✓You can delete your account anytime
- ✓Your flashcard content is yours
- ✓AI uploads are processed and not permanently stored
- ✓Premium payments handled securely by Apple/Google